Continuous Improvement

Affidea has developed a culture of Quality based on continuous improvement to consistently meet stakeholder expectations, driving Affidea standards and business metrics, ensuring operational excellence, improving patient experience and providing world-class customer service.

We promote the collective talent inside the organisation to create a powerful engine for positive change. We are all encouraged to think differently, thriving in an environment actively engaged to support and sustain Lean mindset.

Affidea is a success story of implementing lean management and Kaizen mindset in healthcare. Kaizen brings an approach based on continuous learning and improving. We consistently check how we do things and with what purpose, improving operational efficiency.